Find Us

3535 Peachtree Rd. NE, Suite 520-417, Atlanta, GA 30326

Hours of Operation

Mon-Fri: 8am-5pm EST

Contact Us

Support: 1-855-532-7691

Fax: 855-533-3984

Email: [email protected]

Be the 9-1-1 Standard

Nationally recognized 9-1-1 training and certification


At NECI 9-1-1 we know that you want to be confident in your ability to be prepared as a department and empowered to train your 9-1-1 staff on your own schedule.


In order to do that you need the training and resources that empowers you to train your team in-house.
The problem is equipping your team with nationally recognized training is often time consuming and expensive, leaving you feeling like your department is unprepared.


We understand emergency call centers are already stretched with their time and budgets.

That’s why, for over 30 years we’ve equipped thousands of departments just like yours to bring their training in-house, saving them valuable time and money while providing their staff with the training they need to have.

Training that Fits Your Team

Choose which options best fits with your team’s program, needs, and goals.

Self-Paced 9-1-1 Courses

If your facility has a NECI 9-1-1 Instructor on staff already and wants to be able to train employees individually , our self-paced 9-1-1 and EMD courses can be administered and tested by your current NECI 9-1-1 or EMD Instructor.

Instructor Led 9-1-1 Courses

These traditional format student courses can be taught in house by your NECI Certified Instructor to multiple students at once.

Getting Started is Simple


You order your instructor training here.

Click here to order your course materials.

Your student completes the Instructor Training

Your student completes the NECI 9-1-1 or EMD Instructor Certification Course, either at one of our live Instructor Courses or with our Self-Paced Instructor Course .

You begin training and certifying your team in-house

Your newly certified NECI instructor begins training and certification of your 9-1-1 staff using the NECI Basic 9-1-1 or EMD Officer Certification Courses at your facility.


Your NECI Instructor implements the NECI Communications Training Officer Program

Now your department has a program to implement on-the-job-training of your new 9-1-1 officers.

Your NECI Instructor conducts continuing ed. and recertification

Your NECI Instructor conducts continuing education and recertification courses offered through NECI to stay in compliance with your state’s guidelines.

Your team stays compliant with your state

Your NECI Instructor re-certifies your 9-1-1 staff as your state requires.