Bomb Threat Calls CE Course – Student Course

This course provides the 9‐1‐1 Officer with the knowledge and skills for handling bomb threat calls.

This course is taught by your NECI Certified Basic 9-1-1 Instructor(s).

Up to 8 hours of CE credit can be earned by taking this course.


The communications officer should be able to:

  • Know what questions to ask
  • Understand the significance of the exact wording of the threat
  • Understand techniques on how to ascertain information about the caller
  • Be able to develop a bomb threat protocol
  • Understand the significance of:
    • What is said by the caller
    • Voice inflections
    • Articulation
    • Background noises


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