Domestic Violence Calls CE Course – Student Course

This course provides the 9-1-1 Officer with the key terms, definitions and situational factors associated with domestic violence.

This course is taught by your NECI Certified Basic 9-1-1 Instructor(s).

Up to 8 hours of CE credit can be earned by taking this course.


The communications officer should be able to:

  • Understand domestic violence terms and definitions
  • Understand dynamics of domestic violence
  • Understand why victims stay with abusers
  • Understand roles and responsibilities of 9-1-1 in domestic violence calls
  • Understand how to use a domestic violence protocol
  • Understand domestic violence call‐handling techniques


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