This 40-hour national certification course provides the 9-1-1 Officer with the knowledge and skills to understand the structure and function of the fire service and the role of 9-1-1 during a fire-related call.
Course Content
The Fire Communications Officer candidate will demonstrate knowledge and proficiency in the following subjects to a measurable standard:
- Fire Service History
- Firefighting in Colonial America
- The Fire Service in America Today
- Fire Service Organizational Structure
- Fire Service Personnel
- Fire Service Training
- Fire Service Primary Resource
- Basic Functions of the Fire Service
- Fire Types and Causes
- The History of Fire Communications
- Fire Communications in America
- Roles and Responsibilities of the FCO
- Fire Scene Communications
NOTE: The course instructor will prepare for a local onsite visit to a fire station prior to the course. During the visit, the student will have many pieces of apparatus and equipment explained. The visit should be for an 8-hour shift.
Certification Requirements
- Completion of the 40-hour course. Attendance is mandatory.
- Minimum scores on the final written and practical exercises are required for Fire Communications Officer certification eligibility.
What Is Included:
- Course manual for one student
- Digital certificate upon completion of course requirements
NOTE: This course covers certification for one student. Included with the course is one manual for that student. This manual may not be reused with additional students for additional certifications.
IMPORTANT: This is only the course manual for one student. It does NOT include instruction. The material in the manual must be taught by a NECI9-1-1 certified Instructor.